Video hosting for Zendesk
Video hosting for Zendesk gives support teams a dedicated platform for delivering professional video alongside help documentation. Host troubleshooting guides, setup tutorials and product walkthroughs with Cinema8, then embed them into Zendesk Help Center articles using embed code. Track video engagement, improve navigation and give customers clearer visual support without relying on Zendesk to host the video itself.
Trusted by leading brands around the world
Zendesk helps customers find answers through self-service support, while dedicated video hosting gives teams greater control over the visual content within those resources. Cinema8’s video hosting platform lets businesses host troubleshooting guides, setup tutorials and product walkthroughs, then embed them into Zendesk Help Center articles. Detailed analytics show how customers engage with support videos, while chapters and subtitles make longer guidance easier to navigate and understand.
How to host videos for Zendesk with Cinema8
Use Cinema8 as the dedicated video layer for your Zendesk Help Center, giving customers professional visual guidance alongside the support documentation they already use.
Upload troubleshooting guides, setup tutorials and product walkthroughs to Cinema8, where your support team can manage and update video resources from a dedicated media library.
Copy the Cinema8 embed code and add it to the relevant Zendesk Help Center article, allowing customers to watch the hosted video alongside your written support guidance.
Use Cinema8 analytics to understand how customers engage with support videos, helping your team identify viewing patterns and improve tutorials that need clearer or more useful guidance.
Why use Cinema8 for video hosting with Zendesk?
Zendesk gives support teams a central place to publish customer guidance, while Cinema8 provides dedicated tools for the videos within those resources. Host professional troubleshooting guides and product tutorials, embed them alongside relevant Help Center content and use detailed analytics to understand how customers watch. Chapters and subtitles can also make complex support videos easier to navigate, helping customers reach the information they need without searching through an entire recording.
How Cinema8 improves video support with Zendesk
See how customers watch and engage with individual support videos.
Help customers navigate longer tutorials with clear video chapters.
Make support content easier to follow with multilingual subtitles.
Show customers how to resolve common product issues with step-by-step videos embedded alongside relevant Zendesk documentation. Use Cinema8 analytics to identify where viewers stop watching and improve guidance that may be causing confusion.
Guide customers through installation, configuration and first-time setup with visual tutorials hosted by Cinema8. Add chapters to longer videos so viewers can quickly navigate to the specific setup stage where they need help.
Make product walkthroughs and support videos useful across international customer bases with multilingual subtitles. Embed the same professionally hosted video into relevant Zendesk resources while helping customers follow technical guidance in their preferred language.
See why support teams use Cinema8 to create more useful self-service experiences for customers.
During travel restrictions, Cinema8 proved valuable as a tool. Its platform offered straightforward yet complete tools, allowing us to give virtual demonstrations of our solutions in a secure and efficient way.
Jay Yalung
Art Director, Marketing and E-Commerce / Leica Geosystems
Cinema8 software engaged and motivated students with 360-degree videos at the Tate Gallery, featuring past student projects. Staff support was responsive and helpful with training. A valuable tool for educational institutions.
Chi-Ming Tan
Unit Lead Lecturer LCCA / London College of Contemporary Arts
Cinema8 has been instrumental in compiling all of the videos for a research project on employment for the blind or visually impaired, by offering an easy-to-use web-based platform for building Interactive Videos.
Sarah Moody
Communications Coordinator / Mississippi State University
Cinema8 was chosen for its ease of use and ability to create interactive videos through an intuitive interface. The team received great support and reasonable pricing. leading to a renewal of their partnership. Cinema8's support helped them meet project deadlines.
Michel Sohel
Media Consultant / Eastern Michigan University
Starter
$12
per month billed annually
Everything in Free, plus:
- Lead gen forms with CRM/email integration
- 360 degree interactive video support
- Unlimited screen recording
- Customisable video player
- 1TB bandwidth
Recommended
Pro
$24
per month billed annually
Everything in Starter, plus:
- Sticky hotspots for moving objects
- AI chaptering + SEO metadata
- AI-powered speech search
- Video heatmaps + advanced reports
- 2TB bandwidth
Pro Plus
$84
per month billed annually
Everything in Pro, plus:
- FTP upload for video libraries
- Webhook-based event notifications
- Domain restriction
- Priority + dedicated support
- Unlimited seats