Cinema8’s browser-based screen recorder and Chrome extension make it easy to create support videos for your help centre. Record step-by-step tutorials, walkthroughs, or troubleshooting guides that show customers exactly what to do. Add AI subtitles to make explanations clearer, and use interactive features like hotspots or branching to guide users through solutions. Videos can be embedded directly into your help centre and updated anytime without breaking links.
Cinema8’s screen recorder helps support teams build effective help centre resources that customers can follow with ease. Record tutorials, feature walkthroughs, or troubleshooting steps directly from your browser or Chrome extension. Add captions or AI subtitles to improve clarity, and insert interactive elements like hotspots or branching to guide users through solutions step by step. Videos can be embedded securely in your help centre, and updated anytime without needing to change existing links.
How to create help centre videos with Cinema8
Record, enhance, and embed help centre videos that show customers exactly how to solve problems step by step.
Open Cinema8’s browser-based screen recorder or Chrome extension, then capture tutorials, feature walkthroughs, or troubleshooting guides with screen, audio, and webcam for clear demonstrations.
Add AI subtitles to make explanations easier to follow. Insert interactive hotspots or branching steps so viewers can choose the solution path that matches their issue.
Publish and embed your video directly in your help centre. Update recordings anytime without replacing links, keeping your support content accurate and up to date.
It’s easy to turn complex instructions into clear, visual guides with Cinema8. Record tutorials, walkthroughs, and troubleshooting steps directly from your browser or Chrome extension, then add subtitles to improve clarity. Interactive elements like hotspots or branching paths give customers control over their learning journey, while secure hosting and easy embedding keep your videos neatly integrated into your help centre. Update recordings anytime to keep support content accurate and reduce repeat support requests.
Interactive hotspots to guide customers step by step
AI subtitles for clarity and accessibility
Update videos without changing existing links
Turn FAQs into short videos that walk customers through common issues or tasks. Show each step clearly on screen, add AI subtitles for clarity, and embed videos directly in your help centre articles.
Record feature walkthroughs that help customers discover and use your product more effectively. Use interactive hotspots to highlight key steps and keep the focus on what matters most in the workflow.
Replace long text-based instructions with video guides that walk users through troubleshooting. Add branching steps so viewers can choose the issue that applies to them and follow the correct solution path.
During travel restrictions, Cinema8 proved valuable as a tool. Its platform offered straightforward yet complete tools, allowing us to give virtual demonstrations of our solutions in a secure and efficient way.
Jay Yalung
Art Director, Marketing and E-Commerce / Leica Geosystems
Cinema8 software engaged and motivated students with 360-degree videos at the Tate Gallery, featuring past student projects. Staff support was responsive and helpful with training. A valuable tool for educational institutions.
Chi-Ming Tan
Unit Lead Lecturer LCCA / London College of Contemporary Arts
Cinema8 has been instrumental in compiling all of the videos for a research project on employment for the blind or visually impaired, by offering an easy-to-use web-based platform for building Interactive Videos.
Sarah Moody
Communications Coordinator / Mississippi State University
Cinema8 was chosen for its ease of use and ability to create interactive videos through an intuitive interface. The team received great support and reasonable pricing. leading to a renewal of their partnership. Cinema8's support helped them meet project deadlines.
Michel Sohel
Media Consultant / Eastern Michigan University
Starter
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